Purpose
The purpose of the post is to deliver an effective, secure, and resilient ICT infrastructure that supports the university’s requirements, providing voice data, Wi-Fi networks, and ICT Cloud–based infrastructure solutions, servers, phones, storage systems, and network devices.

Minimum requirements

• NQF 6 Diploma in Information Technology (IT) or equivalent qualification.
• H3C, Huawei, and/or Cisco certification such as CCNP, CCIE, H3CNE, HCIE.
• ITIL Certification.
• SolarWinds, PTRG or equivalent Certified (for network monitoring and alerting).
  

Recommendation 

• Minimum 6 years of related experience in handling network and ICT security: 
  • H3C, Huawei, and / or CISCO networking.
  • Microsoft server/Hyper-V virtual server.
• H3C, Huawei and / or Cisco routers, switches, H3C IMC.
• Computer skills - MS Project, MS Office, Outlook 365, Microsoft Operating Systems.
• Cloud systems maintenance and setup (AWS, AZURE, etc).
• Security systems (Firewalls, Website security, endpoint security).
• Networking (design, planning, and installation).
• Routing protocols – MPLS, OSPF, BGP, and Policy-Based Routing (PBR).
• Desktop software and server software (installation and configuration).
  

Duties and Responsibilities

Strategy Development and Execution

• Actively support the Line Manager/CIO in the achievement of the Office of the Chief Information Officer’s strategic objectives.
• Provide input for the Office of the Chief Information Officer's strategy development.
• Implement strategic objectives for portfolios reporting to this position.
• Design and implement short- and long-term plans to ensure.
• ICT infrastructure meets existing and future capacity and capability requirements.
• Update knowledge and skills related to networks and document the SPU network configurations for intellectual property purposes.

Operations Management

• Design, implement, and maintain network architecture and security safeguards.
• Manage and implement all network security processes and maintain proper reports for the same.
• Troubleshooting, resolving, and communicating networking issues to other employees, management, and clients.
• Installing and supporting LANs, WANs, Wi-Fi, internet, and intranet systems.
• Installing and maintaining Network hardware and software.
• Monitoring networks to ensure security and availability to specific users.
• Monitoring servers to ensure high availability and early risk detection. 
• Identifying user needs · Maintaining the integrity of the network, server deployment, and security through measures such as policies, patch updates, and directory services. 
• Ensuring that network connectivity throughout SPU’s LAN/WAN infrastructure is aligned with technical
  requirements.
• Maintaining and configuring network servers such as virtual servers, file server gateways, directory services, intrusion detection systems.
• Administering other devices such as desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.
• Develop, implement, manage, and maintain the ICT infrastructure including server and network configuration, security, accessibility, connectivity, and backup.
• Develop procedures and associated implementation, testing, and training plans for infrastructure.
• Administration, security, and data management.
• Ensure compliance with internal and external information security requirements (i.e., Information Security Policy and Cyber Essentials Plus), maintain awareness of the latest cyber-security threats, and implement security measures to minimise risk to information assets.
• Ensure ICT systems are secure and resilient, carrying out proactive maintenance (e.g., patching) and documenting processes and configurations.
• Ensure that business continuity measures are implemented and kept up to date, including disaster recovery plans for critical systems and telephony.
• Lead the technical aspects of ICT projects, providing technical expertise and support for non-ICT projects and changes where appropriate.
• Prepare business cases and project documents for ICT infrastructure projects.
• Identify and take actions to manage ICT-related risks.
• Maintain effective relationships with suppliers to secure the best.
• Value for ICT goods and services, and to encourage innovative ideas to be adopted.
• Provide regular verbal and written Infrastructure Manager will be able to step in and cover for any of these roles in case of absence of emergency. 

Health and Safety

• Assist in identifying health, safety, and security risks.
• Inform health and safety representatives and Director about any health and safety issue.
• Ensure health and safety representatives are appointed and properly trained.
• Ensure a safe environment for all students and staff Ensure that health and safety rules and procedures are adhered to.
• Ensure that students and staff are aware of emergency procedures and policies.

Policy and procedure development

• Contribute to developing and implementing the ICT strategy, plans, and policies as a member of the ICT team Supply required documentation for Internal and External Audit.
• Aspire to positive audits and quality assurance.

Resource Management: Human Resources

• Direct, supervise, and evaluate work activities of personnel within the department.
• Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
• Supervise professional and technical team in implementing infrastructure projects, objectives, and goals, including the provision of training opportunities should the need arise.
• Supervise Performance Management Plans of staff.

Resource Management: budget, finance, and procurement

• Provide input into infrastructure projects, operational, staffing, and capex budget.
• Manage section expenses against budget and asset management.

Monitoring, Evaluation, and Reporting

• Relevant strategic and operational reports as and when required.
• Research and implement best practices.
• Communicate and consult with relevant stakeholders.

Enquiries can be made via email at [email protected]

Assumption of duties: As mutually agreed to upon acceptance of the appointment. The University reserves the right not to make an appointment. This position may be subjected to assessments.

Women and people with disabilities are encouraged to apply.

Note: Sol Plaatje University (SPU) is dedicated to meeting its Employment Equity targets.