Purpose

The main purpose of this position is to provide quality residence services and promoting living
and learning communities that stimulate, enhance and extend the total university experience.

Minimum Requirements

• Relevant Advanced Diploma/bachelor's degree (NQF Level 7)
• Driver's license; willingness to work outside of normal working hours.
• 5 years related experience
• 2 years' supervisory experience
• Computer literate
  

Recommendations

• A Honours degree (NQF08) in a relevant field 

Duties and responsibilities

1. Execution of duties

• Actively support the Senior Manager
• Residences in the achievement of the
• Residences strategic plan
• Provide input for the Residences
• Department strategic development
• Coordinate sports facilities

2. Admissions

• Monitor the registration of new students and returning students according to the planned and approved residence registration system
• Monitor the Booking out of students at the end of each term
• Lead the plan of an intake of students during the vacation period
• Ensure that the student has been allocated to an allocated room
• Ensure that the rules and regulations are issued to the students.
• Put a proper system in place to ensure that there is no duplication of rooms allocation
• Conduct random room inspections on regular basis
• Develop systems that simplifies the application and allocation process

3. Residential Culture

• Create a platform for the culture of community pride to exist.
• Create an environment that contributes to the student holistic development and great university experience.
  

4. Student development and support

• Lead the research on the trends of student development initiatives that contribute to the holistic development.
• Provide guidance in the formulation of residence life programmes and the design of the plan of action.
• Develop a concrete plan for the support of the first entering students under Residence First Year Student Experience (RFYSE) initiative.
• Develop a plan for the students’ academic support and monitoring.
• Create a climate of inclusivity and proper diversity management.
• Conduct a student development needs assessment through wardens
• Organize developmental programs e.g., sports, culture, etc.
• Provide support and monitor the organisation and the implementation of the developmental programmes.
• Monitor that there is a balance in the implementation of programmes across all the learning communities.
•  Facilitate student participation and involvement in university issues
• Lead the process of the evaluation of the implemented programmes.
• Develop policies that regulates the implementation of the programmes and creating culture in residences

5. Management of the Accredited accommodation

• Facilitate the inspection of the properties for the purpose of accreditation Develop plans to monitor the accredited accommodation.
• Ensure that the standard of the property remain compliant with the minimum norms and standards
• Consolidate lease agreements and facilitate the payment of the property owners through the Financial Aid Office
• Develop an accredited off-campus accommodation framework and policies in line with the Residences Policies
• Develop strategies of generating income through off-campus accommodation.
• Ensure that there are enabling programmes for the students.
• Provide training to the landlord/caretaker
• Establish partnerships with the municipality, South African Police Services, Private Security companies and other relevant stakeholders
• Ensure that there is implementation of living and learning programmes in accredited accommodation.

6. Health and safety

• Assist in identifying health, safety, and security risks.
• Ensure a safe environment for all students.
• Ensure that health and safety rules and procedures are adhered to.
• Ensure that students are aware of emergency procedures and policies.
• Ensure that students are trained in the different aspects of Health and Safety e.g. Fire Fighting, First-Aid and Food-Handling.
  

7. Student Leadership, development, and support

• Provide the platform for student leadership opportunities in residence
• Facilitate the House Committee elections
• Promote the existence of the House Committee sub-structures that will include reslife networks.
• Ensure that there is mentorship that is provided to the first entering students.
•  Organise training for the House Committee and other structures.
• Establish networks with student leaders from other university.
• Conduct regular meetings with House Committee, House Reps and General Housing Council
• Ensure that all parties are represented
• Prepare agendas and monitor action plans
• Form joint mechanisms for various activities in residences
• Follow up and investigate matters raised at meetings and give feedback to student leadership
• Follow up requests made by students
• Clarify delegated tasks for students
• Facilitate good relations amongst all parties
• Attend to students’ needs brought to your attention and use own discretion on how students can be assisted.

8. Student discipline

• Ensure that students are made aware of disciplinary processes and procedures
• Issue students with SPU and in-house residence rules during intake period
• Arrange and convene regular block meetings and encourage students to
  adhere to in-house rules.
• Handle conflict and reprimand students where necessary
• Exercise discipline and refer to Judicial Officer when required
• Reprimand students about noise levels, social behaviours and cleanliness
• Write reports to Judicial Officer via the Director, on disciplinary matter.

9. Housekeeping

• Ensure that the cleaning department is working according to schedule
• Maintain and supervise the housekeeping of residence
• Draw up a plan of day-to-day activities in the residences
• Monitor the process of requisitions pertaining to Residence’s needs
• Co-ordinate planning with student structures, workers, and service providers
• Delegate tasks to relevant staff and students
• Monitor deep cleaning of ablution areas and the pest control on regular basis
• Conduct a thorough check of all rooms for damages and arrange for the removal of extra furniture

10. Maintenance

• Ensure there is an annual planned maintenance schedule for residences presided over.
• Monitor the reporting of all maintenance problems and ensure that they are attended to according to the maintenance  policy and procedure.
• Work with the Senior Manager: Residences to develop a service level agreement with Facilities.

11. Monitoring, evaluation, and reporting

• Maintain a filing system
• Monitor the keeping of records of all student activities/movements
• Monitor the keeping of records of work being done by maintenance
• Monitor the keeping of records for the work done by outside contractors

12. Resource Management: Human Resources

• Manage the Residence Wardens and monitor the sub-wardenship system.
• Take responsibility for performance agreements for all staff.
• Manage wardens training, development, coaching and mentoring.
• Manage employment relations (grievance, discipline, and conflict resolution)
• Manage wardens leaves
• Ensure that staff records are kept up to date

Enquiries can be made via email at [email protected]

Assumption of duties: As mutually agreed to upon acceptance of the appointment. The University reserves the right not to make an appointment. 

Women and people with disabilities are encouraged to apply.

Note: Sol Plaatje University (SPU) is dedicated to meeting its Employment Equity targets.